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Help
Desk: Placing
an Order: Return Policy
Here's How It Works!
Before returning any order, be sure to contact our Sales Department to obtain a RMA#. A RMA# is required for all returned items. Once you receive the required RMA#, place it clearly on the outside of your returning package. Packages without the required RMA# will not be accepted and returned to the sender.
Returning to LotionBarn.com:
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We'll refund your online purchase
if you:
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Return within 30 days
of delivery date.
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Return product in an unused
condition.
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Include your receipt
(packing slip) and completed returns form.
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Provide required RMA# on outside of the box.
Ship all returns with
the completed returns form to:
LotionBarn.com
Attn: Returns
PO Box 12964
Wichita, KS 67277-2964
Note:
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Shipping charges are not refundable.
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Returns made to LotionBarn.com
will be refunded in the form of an online credit only.
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A restocking fee of up to 15% may apply
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